Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Dec 11, 2024

Dont Bother

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Staff Discount and thats about it

Cons

Double to workload that it used to be for 8p more than minimum wage

2.0

Nov 20, 2024

Waitrose Night Shift Replenishment

Night replenishment assistant

Recommend

CEO approval

Business Outlook

Pros

Well know company and the pay isn't too bad. You can wear your own clothes even a hooded outdoor jacket as its so cold especially working by the chilled goods.

Cons

Long hours with only one break. Some people don't say hello or interact with you unless you approach them. You are not given enough time to learn the ropes and feel the pressure to work quicker in different areas before your familiar with the layouts. Cold store heating turned off to save money plus no uniform provided especially for working in the chiller fridge which is unacceptable. Cold water to wash your hands after touching dirty boxes. Most night staff wore earpods so no talking just long silent shifts really. Workday takes some getting use to if you've never used it before. The great work place culture you hear about is very exaggerated as everyone seemed very serious or just felt the pressure to empty the cages and get on with it . One of the worse jobs I've had very bad on your knees and especially your back. If you want to work continuously for 9+ hours dragging cages, lifting boxes, stocking shelves in a cold environment go for it.

1.0

Nov 12, 2024

Don’t believe the hype

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

Discount on food and in John Lewis

Cons

Badgered for overtime relentlessly while studying for exams.

Viewing 112 - 114 of 8,749 Reviews

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Jobs at Waitrose

Regional Manager (West Country)

Regional Manager (North West & Mersey)