Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 992 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Staff are friendly and nice" ((in 428 reviews)); "Colleagues were friendly and helpful" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Mar 5, 2022

treated like a number not a partner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

it was good when i joined.. over the years they expected more from the 'partners' within the same time frame and less benefits year by year.. to the point theres no bonus anymore

Cons

management are all old dinosaurs that have the people skills of a lion. younger managers are usually the ones that are nice because they have been managed by these dinosaurs.

1.0

Jan 8, 2022

If you want to be treated as a number and not a person then apply

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get paid on time every month

Cons

You are not a partner and never will be. They expect you to be a robot and probably are hoping robots take over, because if you have an opinion it will just be ignored or your manager will take it on board and use it themselves to elevate themselves up the management chain.

3.0

Aug 27, 2021

Delivery driver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay for young people

Cons

Hard to get time off Management can sometimes not be so understanding

Viewing 124 - 126 of 8,749 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

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Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

treated like a number not a partner

If you want to be treated as a number and not a person then apply

Delivery driver

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose