Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 989 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Colleagues are friendly and supportive" ((in 329 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 602 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Aug 2, 2021

Use to be a great company, now run by clueless people who will leave the business in 5 years with a big pay out…

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some benefit , staff are nice. Staff canteen That’s about it , the other benefit are long gone

Cons

Manage by head office who has 0 clue of the retail world. Non existent bonus for the last few years

1.0

Apr 10, 2021

If you don't care, it's great!

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

If you can't really be bothered to do much beyond your role, it's a great job. Good discount.

Cons

Everything else, overwork culture, favouritism, inequality between partners on every level. People who work hard favoured on pay scale but things like the sickness policy leads to everyone being punished exactly the same - 12 month warning and no pay rises as well as the threat of being punished further if you fall ill again in that 12 month period, leading to further issues of people working through illness. Great for spreading sickness to coworkers and the public!

1.0

Jan 31, 2021

It Will Suck The Life Out Of You

Manager

Recommend

CEO approval

Business Outlook

Pros

Terrible place to work. It’s all about kissing up to management . It never used to be like that but now it is. It all about who you know not what you knows. Management have their favourites who get away with everything and also get chosen for the more interesting roles.

Cons

It will suck all the life/ambition/energy/enjoyment out of you.

Viewing 127 - 129 of 8,749 Reviews

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Supermarket Assistant

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Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Use to be a great company, now run by clueless people who will leave the business in 5 years with a big pay out…

If you don't care, it's great!

It Will Suck The Life Out Of You

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Jobs at Waitrose