Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 991 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 111 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

1.0

Aug 21, 2024

Interviewed for nights put me on 6-2 mornings

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Nice staff Nice facilities multi storey car park, free gym.

Cons

I was interviewed for nights, only to find out during training "all shifts were on same training rota" that I'd been put on permanent earlies, 6-2 which meant I had to get up at 4am due to a medical condition this was difficult for me. Hence I applied for nights. Nobody asked me about this shift pattern just put me on it. People apply for the shifts they apply for, for a reason. I might of had a child at home with my wife out at work in the day.

3.0

Aug 19, 2024

Compared to Sainsburys Customer delivery driver

Customer delivery driver

Recommend

CEO approval

Business Outlook

Pros

I have driven for both Waitrose and Sainsburys. Waitrose is more driving time and distances and less heavy loads. This may be because Coulsdon is a fulfilment centre and at Sainsburys I was attached to a superstore.

Cons

You need to be very careful when delivering to customers in tight driving spaces. Potential for bumps. My advice is make good risk assessment before driving straight to customer address. It may be better to park around the corner and walk,

1.0

Jun 9, 2024

Terrible

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good food and leftovers yay

Cons

Terrible customers and colleagues they made me cry every day

Viewing 199 - 201 of 8,750 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Interviewed for nights put me on 6-2 mornings

Compared to Sainsburys Customer delivery driver

Terrible

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose