Pros
Walden Security provides good benefits and the websites to view your training and pay statements are good tools. Walden Security human resources and benefits personnel are readily available and receptive.
Cons
Walden Security has to improve in dealing with the Washington DC district, since they are different and operate 24/7, 365 days a year. There has to be better incentives for SSO's working weekends and holidays. A majority of the courthouses in the United States operate Monday-Friday, and are off on Saturday, Sunday and Holidays. A majority of the SSO's are retired law enforcement officers and do not want to work Saturday, Sunday or Holidays. On another note Walden Security needs to be more consistent with their discipline of employees, some minor violations end up with termination and more egregious violations nothing is done.