Walgreens Decatur reviews

Very disorganized communication within the company makes it near impossible to provide acceptable customer care. There are too many departments that are disconnected from one another and it is a major barrier in functions such as resolving insurance rejections, filling prescriptions for the desired quantities, being able to tell when a medication will be arriving to the store, among other things. And when things inevitably go wrong, YOU will receive the blame from customers, and also upper management, not the broken and disconnected system you are trying to work with.

Heavy work load, customer service