Walgreens reviews

Having to re-interview for your own job or step down to a shift lead that starts at about $11/hour for exactly what I had been doing. This is a hard job folks! You get to work with all kinds of annoying people who need customer service help. You will run your legs off hoofing it from one side of the store to the other to take calls. You DO NOT GET BREAKS! There is no time allotted for you to eat - it's up to you to find time. If you don't take a break - no one cares. Often, the stores are so understaffed that you will be running cosmetics, photo, or have to help in the pharmacy. If you take up smoking, you could use that as an excuse to go outside and take a break. If you get put on salary (aka become ASM - assistant store manager) you WILL BE ABUSED. Schedule is like 50-55 hours a week and you will pick up slack for the whole store. This position is supposed to be 44-hour/week salary, but your store manager will be pissed if you don't put in the extra time. Also, you have to pick up merchandise your store is out of from other Walgreens. To get higher customer service scores (which are part of your bonus) you will be required to pick up items for customers. This is fun during Christmas when you work 60+ hours a week and having to do this after your shift!

The worst bureaucracy I've seen. Many of the directors and above were promoted internally based on tenure rather than competency, resulting in many illogical decisions often based on emotion rather than data. Many technical decisions are made by non-technical people. When Walgreens took over, they cut the bonus to less than half of previous and replaced the benefits package; health coverage here is terrible. Because of the project structure, it can take forever to get bugs fixed (even serious ones), because there may be no team actively working on that area. Their code base has barely changed since 2001, and is a mess of spaghetti-c++ called marshaled from C# that was converted from vbscript via a tool; people are scared to touch it and implement delicate workarounds to avoid fixing core problems. The head of IT from Walgreens, now responsible for IT at drugstore is good friends with the CEO of Cognizant (CTS) contracting company, They are pushing to have the "brain trust" in the building, but have all work done overseas. (Many people are pushing back against this, but it still seems to be swinging that way).