Great employer, but like everywhere it comes down to your boss
Pros
+ Good pay for the work + Solid benefits + Good work/life balance; I was never bothered on my days off and never expected to work an open to close. In fact, they have a policy where if you work past 10 hours in a day, you automatically get overtime pay for the day. As someone who was stuck at work all day after co-workers called out and the store manager refused to come in, that's a big plus. + They have a process for everything you do in-store, but unlike most places I've worked the processes actually make good sense and are not overly complicated. + I know this is more subjective, but the store manager and DM I worked with were both really great people to work for. I had a medical emergency around Christmas of 2016 (just a month and a half after I started) and missed almost a week of work; they were both extremely helpful throughout, working with me on my schedule and making sure I had someone else in the store in case I had another issue until I was okay. Most places I've worked wouldn't go to that length.
Cons
- It's a customer service job, with all the cons that brings. Some customers can be really difficult, but nothing too far out of the ordinary. - I dislike the management dress code for men; it's a dress shirt with tie and vest. I understand you want your management to look professional, but you also have to think about being practical, and unloading a 400+ piece truck in a shirt and tie is not really fun. Even if you had the option of wearing a store polo on truck days, that'd be super great.
