- Inability to have any sort of friendship
- VERY repetitive work
- Having your work day have every SECOND accounted for
- Feeling that your work actually doesn't matter
- No real experience learned in order to get another job.
- Will go insane before you move up
Now my position was called "Central Utility Specialist" at the time and I think they change the title here and there because it has a bad rap. The turnover rate for the job is incredible. I was one of the people who stayed the longest (More than a year) and didn't recognize 95% of the floor from when I started.
You don't get customer experience, you enter in scripts all day long, there's no downtime other then your two 15 minute paid breaks and a 30 minute off the clock lunch. Then I hit this weird line of thinking that all the scripts I was typing weren't real and it was all an elaborate science experiment to prove you need to see your work to feel rewarded and continue. That was the point I started looking for a new job. That and somehow I got denied the promotion 3 times during my stay there despite having great stats. The ones that got promoted usually had kids so idk if they got priority w/e.
There's something odd about a workplace that isn't dealing with the customer 99% percent of the time. When you walk to your floor and all you here is the typing. No chatter, no footsteps, no other audible sound...just the clicking of the keyboards and the loud sound of the return key because someone just finished a script and is onto the next one knowing that there is no end to them. Knowing that they will NEVER see the fruits of their labour despite filling out tens of thousands of scripts it matters not. As all that we were told was to type and we did and thats all we ever did and would ever do.
*Stares into the abyss, shakes head*
Anyway, if you want to get paid to listen to podcasts all day while going through some serious self reflection and a brink of insanity then this job is certainly for you.
