Walgreens reviews

3.0

34% would recommend to a friend

(37,055 total reviews)
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Mike Motz

26% approve of CEO

25% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,055 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Nov 21, 2013

Learned alot

Recommend
CEO approval
Business Outlook

Pros

The new paid time off system is good, the training is good, employee discount is good. I refuse to be one of the bitter jaded employees so i have decided to move on. I love my employees and wish them the best.

Cons

I was not fired or anything that dramatic. I disagree with new policy so i have left the company. No hard feelings.The changes they have made to this company have been devastating. They are getting rid of the assistant manager position and replacing it with an SFL (shift lead). This gives the company an opportunity to save money on MGT level. The down side is managers like me that had worked and clawed their way up to $19.00 an hour now make 14.50 and are not eligible for raise...ever. We are bumped down to the new capped pay, but all of the same duties apply.. Now if you are just starting out in this position ($11) it is great. Shift lead is much easier to get promoted to than the management was. If you are starting after the change it will be easier on you, no lengthy stressful applying and interviewing with the district office. Corporates new mandatory wording is ridiculous...Be Well? Customers you have known for years will now be scripted. And, have you ever told a hypochondriac or a terminal patient to be well....they dont take it so great.This is what you MUST say at the end of every customer interaction, or you will eventually lose your job due to noncompliance. This is not what you will get fired for, We will find something else solid enough that you cannot collect unemployment. Or we will just force you to quit. As with any retail there is copious amounts of double work and micro management, but this is just the job. Just a side note...if you have a spouse with decent insurance benefits, use theirs. Walgreens does not offer a good prescription plan and the insurance is all but useless for hospital care.

2.0
Aug 30, 2013

Progressively getting worse

Recommend
CEO approval
Business Outlook

Pros

Very competitive pay and benefits (especially 401k/profit sharing plan); more technologically advanced than other chains; locations all over the US making it easy to relocate or work where you want; flexible schedule depending on your store/location

Cons

Over the years the company has gotten more and more concerned with its bottom line than making its employees and customers happy. Pharmacies are woefully understaffed, leading to longer wait times and customer dissatisfaction. Seems like all we do is try to crank out as many prescriptions as we can without any time to counsel patients. Company keeps pushing new responsibilities on its pharmacists (flu shots, MTM, health checks, etc) without providing adequate staffing or training. Management will not hesitate to throw its own employees under a bus in order to placate a disgruntled customer.

2.0
Nov 1, 2019

Unfair and Toxic

Recommend
CEO approval
Business Outlook

Pros

* Very open door policy and decent employee engagement activities.

Cons

* Poorly managed. If you have a true concern that you bring to your superior and/or management it either goes unheard, or is never solved. This includes bullying, discrimination, and toxic situations that affect not only you, but your peers, agents, and most importantly the patients. * Favoritism for those who make it their sole purpose to wreck and destroy others that do their jobs well based purely on jealous and insecurity within themselves. * HR shares private information, and therefore allows for the environment to feel unstable and unsafe. * The culture is preached and stressed by TInyPulse activities, suggestions, focus groups, meetings, etc,, but at the end of the day the culture is to put others down that are doing well, strive to be "cool" and be "liked" versus really completing and enforcing the tasks of your role, and so on.

Viewing 19 - 21 of 37,055 Reviews

Glassdoor has 38,543 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.