Is Walser a good company to work for?

Walser has an overall rating of 4.0 out of 5, based on over 327 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 82% of employees would recommend working at Walser to a friend and 67% have a positive outlook for the business. The best reviews about Walser have been left by employees working as Sales , Sales Associate and Customer Specialist .

Does Walser pay their employees well?

According to anonymously submitted Glassdoor reviews, Walser employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Walser. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Walser?

82% of Walser employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Walser 3.7 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Walser?

Customer Specialist (45) , Sales Associate (19) , Sales (12) , Manager (8) , Sales Manager (8) , Sales Representative (6) , General Manager (5) , Anonymous (4) , Automotive Technician (3) , BDC Representative (3) , Billing Specialist (3) , Finance Analyst (3) , Human Resources (3) , Lot Technician (3) , Project Manager (3)

What are the pros of working at Walser according to real employee reviews?

"The people here are great!" ((in 26 reviews)); "Good benefits" ((in 20 reviews)); "Training and benefits were good" ((in 18 reviews)); "Decent pay and flexibility in hours" ((in 15 reviews)); "Down to earth & friendly coworkers at the store/shop level, had lots of laughs with some coworkers" ((in 10 reviews))

What are the cons of working at Walser according to real employee reviews?

"Upper Management is disconnected from employees and really only care about bottom line." ((in 11 reviews)); "Long hours but in the car business that is normal." ((in 11 reviews)); "If you're not "cool" or "popular" you get completely ignored by management." ((in 11 reviews)); "Managers seem all nice and great until the gossip chain comes into play and they use managers underneath them to relay information and talk about employees and customers behind their backs, like talking about someone because they are having a bad mental health day, or if a customer comes in with a low credit score." ((in 10 reviews)); "Managers can be micromanaging at times, needs better communication when things happen." ((in 5 reviews))

What are employees saying about Walser layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Walser layoffs and their outlook for job security at Walser in 2026.

What are the top reviewed Walser locations?

Bloomington , Burnsville , Edina , Minneapolis , Wichita , Hopkins , Saint Paul , Brooklyn Park , Coon Rapids , Denver , Eagan , White Bear Lake , South Saint Paul , Wayzata , Maple Grove , South St Paul , Crosby , Lakeville , Roseville , Townshipin Cities , White Bear Lake

Walser reviews

4.0

82% would recommend to a friend

(321 total reviews)

Andrew Walser

87% approve of CEO

67% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.2

Culture & values

4.1

Career opportunities

3.9

Senior management

3.8

Compensation and benefits

3.7

Work/Life balance

Walser has an employee rating of 4.0 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walser employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

321 reviews

1.0

Jun 26, 2023

Stay Away!

Customer specialist

Recommend

CEO approval

Business Outlook

Pros

Decent coworkers to help you through your day.

Cons

Everything….benefits suck, pay sucks, upper management sucks. They went to salary and expect everyone to stay late. No appreciation for anyone’s hard work. They have two pay scales but one is unachievable because they don’t offer it anymore. People were just grandfathered in when they changed to salary. They care more about appeasing HR than the employees who actually generate their profits. Just a terrible company ran by terrible management.

Walser Response

2y

We appreciate you taking the time to provide feedback about your experience at Walser Automotive Group. We value our employees’ opinions and always strive to create a positive and rewarding work environment. We believe in open communication and fostering a culture of transparency. Our leaders should be dedicated to supporting and empowering our employees, and we’re disappointed you did not feel your management was achieving this. We encourage employees to provide feedback, voice concerns, or share ideas to help us improve the overall work experience. Regarding benefits and pay, we apologize if you feel dissatisfied. We continuously review and adjust our compensation and benefits packages to remain competitive within the industry. We would love to know any additional benefits you think might improve the lives of our employees! We recognize that transitioning to a new salary structure can be challenging. Our goal was to create a fair system that rewards employees for their skills, experience, and contributions. At Walser Automotive Group, we try to value and appreciate our hardworking employees by celebrating achievements, offering performance-based incentives, and promoting a supportive team environment. If you feel your efforts have been overlooked, please reach out to your supervisor or HR representative to address your concerns. If there are specific suggestions or concerns you would like to discuss further, we invite you to utilize our anonymous HR hotline. We are committed to addressing employee feedback and finding ways to enhance our work environment. Thank you for sharing your thoughts with us. We wish you the best in your future endeavors!

4.0

Jun 23, 2023

Great Company to start for

Automotive service writer

Recommend

CEO approval

Business Outlook

Pros

The company is very inclusive, and likes to strive to be the most innovative in the industry. Improving the process one way or another. It is fast paced and engaging. They do listen and treat everyone fairly.

Cons

They tend to be on the lower pay scales of the industry unfortunately, for more work than similar companies in the area. They are almost too involved in innovation that they will forgo well being of employees for implementation of new processes.

3.0

May 14, 2023

Good place, but not great

Customer specialist

Recommend

CEO approval

Business Outlook

Pros

-Management cares about staff -hard work translates to success

Cons

-pay plan is sub-par for the industry - lots of "what have you done for me lately" attitude - success or failure, management has a short memory for both -absurdly high expectation for customer survey scores

Walser Response

3y

Thank you for taking the time to share your feedback with us. We appreciate your honesty and value all positive and negative opinions, as they provide valuable insights for improvement. We would like to address your concerns and provide you with some clarification on the issues you raised. You are correct in stating that hard work translates to success at Walser, and one aspect of that work is creating a personal, customized experience for each customer. The customer experience is very important to us, so we take customer feedback seriously and will use it to continue improving our processes. Just as your opinion in this review is of value to us and will help us improve as employers, our customer reviews help us improve as a business and provider to the public. We encourage you to reach out to our anonymous HR hotline to discuss your concerns in more detail. Alternatively, you can contact Chief Human Resources Officer Sherry Schultz at sschultz@walser.com. Thank you.

Viewing 79 - 81 of 321 Reviews

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