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Watts Water Technologies

Engaged Employer

Watts Water Technologies reviews

3.1

45% would recommend to a friend

(268 total reviews)
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Robert J. Pagano, Jr.

55% approve of CEO

53% positive business outlook

Watts Water Technologies has an employee rating of 3.1 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Watts Water Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

268 reviews
2.0
Aug 20, 2010
Recommend
CEO approval
Business Outlook

Pros

The environment is quite close-knit...senior managment are always around, and are quite supportive of the production supervisors and the workers from what I have noticed. Those that have "staying power" and have been there atleast 4-6 months join "the family" and can be treated quite well. There is plenty of work to be done (buisiness is booming as of Summer 2010) and the company seems to be doing well. Those doing the "hard labor" part of the operation or those who obviously need breaks from the heat are quickly given them, and constant trips to refill water bottles are welcomed.

Cons

Watts in Kansas City has VERY high turnover...so high that they have used staffing agencies to stay staffed along with their own hiring. The work area is dirty, hot, and brutal. Air conditioning is only available in the small break room with thin walls and no insulation. The shifts are VERY long (atleast 12 hours) and most work weeks are atleast 60 hours most of the time. Family/home time is quite limited. While the senior managment is ok, the production managers (there are only two) are like fire and ice...one guy is known for his blazing temper, while the other is known for his cold, inhumane indifference. One production manager will openly complain about their salary and compensation, and that same one also told me that 5 years is about how long the factory will last before it is moved. One of the employees told me Watts only leased the building for two years. Overall, the turnover and poor investment Watts makes in employee comfort along with the unprofessional attitude of the production supervisors, and the low pay employees get can clearly be a sign of a factory that never planned to stay long in Kansas City, and only intends to stay here long enough to take advantage of a sudden desperate need for plumbing pipe.

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Watts Water Technologies Response
9y
We would like to apologize for the delay in response and thank you for taking the time to give us your feedback. We are sorry that your experience at Watts has not yet matched our intention. We have used this feedback, like we do with all positive and negative feedback, to continually improve our employees' experience.
1.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good industry/product experts, The company has a long history, and the name is known within the plumbing industry.

Cons

Micromanagement at all levels Very toxic competitive culture Dysfunctional HR and Talent Acquisition Constant delays caused by weak support functions Very slow decision-making process at the VP level that highly affects the business Expectation to work after hours (very poor work & life balance)

1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

My work-life balance was manageable most of the time, depending on the demands of the week. If you’re early in your career, you may gain experience navigating dysfunction.

Cons

1. Authoritarian, Opaque Leadership Management operates with a strict top-down approach, where directives are given without any reasoning or explanation. Employees are not encouraged to problem-solve—instead, we’re expected to follow orders blindly, even when they contradict best practices. Leadership micromanages and dictates work instead of fostering collaboration. 2. Lack of Direct Communication & Tattletale Culture The workplace is incredibly combative—instead of addressing minor issues directly, employees escalate everything to management, who then step in without understanding the situation. This leads to constant tension, unnecessary drama, and a culture that feels more like middle school than a professional workplace. 3. Broken Promises & No Career Growth I was promised opportunities for growth, took on extra responsibilities for almost a year, and then when the time came, I was told there was no budget for it. Leadership dangles promotions and career growth like a carrot on a stick, but never follows through. There is zero investment in employee development, and anyone who expects growth will be disappointed. This is not a forever place to work. Only take a job here if you are in dire need of employment. 4. A Robotic Corporate Culture The entire workplace feels robotic, cold, and completely detached from real collaboration or teamwork. Leadership communicates in short, transactional messages, making it clear that employees are not valued as individuals. The work culture is rigid, uninspiring, and exhausting. 5. HR Lacks Trust and Support Structures The company has made efforts to revamp its HR and Talent Acquisition function, but unfortunately, these changes have felt more cosmetic than substantial. Despite new faces, core issues remain: inconsistent processes, unclear expectations, and a lack of real support for employees. It was clear that not only myself, but my colleagues as well, did not trust or respect HR, and that perception is, in many cases, justified based on how concerns are handled or ignored. 6. Questionable Hiring Practices & Compliance Concerns There have been instances where hiring directives did not align with fair or lawful recruiting practices. Concerns raised internally about these issues were not taken seriously, raising questions about the company’s commitment to ethical standards and risk mitigation. Additionally, business line interviewers often lack proper training and have, at times, screened or commented on candidates based on protected characteristics, which reflects a serious lapse in compliance and professionalism. 7. Lack of Professional Boundaries and Employee Autonomy The culture is one where personal privacy and boundaries aren’t always respected. There is a tendency toward micromanagement and surveillance, especially when employees are suspected of looking elsewhere. Rather than fostering trust or professionalism, these actions come across as controlling and inappropriate, making it hard to feel secure or valued.

Viewing 61 - 63 of 268 Reviews

Glassdoor has 347 Watts Water Technologies reviews submitted anonymously by Watts Water Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Watts Water Technologies is right for you.