Is Wawa a good company to work for?

Wawa has an overall rating of 3.7 out of 5, based on over 4,650 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Wawa to a friend and 55% have a positive outlook for the business. The best reviews about Wawa have been left by employees working as Food Service Worker , Lead Customer Service Representative and Gas Station Attendant .

Does Wawa pay their employees well?

According to anonymously submitted Glassdoor reviews, Wawa employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Wawa. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Wawa?

64% of Wawa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wawa 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Wawa?

Customer Service Associate (993) , CSA - Customer Service Associate (237) , Customer Service Representative (199) , Cashier (174) , Associate (139) , General Manager (133) , Sales Associate (125) , Fuel Associate (89) , Night Supervisor (89) , Customer Service Supervisor (82) , Sales Associate/Cashier (81) , Shift Manager (80) , Assistant General Manager (78) , CSA (71) , Customer Service (65)

What are the pros of working at Wawa according to real employee reviews?

"Great benefits and the stock option is great to build wealth" ((in 510 reviews)); "Good pay for spending 99% of my time making sandwiches or being on register." ((in 476 reviews)); "Hours are flexible and if you work there for a year and are over 21 you can get stock and a 401k." ((in 222 reviews)); "Typically the people you work with are all great people and the company does not support an abusive environment from customers." ((in 173 reviews)); "Flexible schedule and hours; reduced lunch" ((in 95 reviews))

What are the cons of working at Wawa according to real employee reviews?

"management is poor and clueless" ((in 296 reviews)); "Managers don't hold employees accountable and to much buddy buddy between Managers and employees." ((in 169 reviews)); "If you are trying to move up in the company there is no work/life balance." ((in 82 reviews)); "Everyone acts like kids and there’s so much favoritism." ((in 70 reviews)); "Internal worker conflicts constantly and upper management being bias based on seniority" ((in 50 reviews))

What are employees saying about Wawa layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wawa layoffs and their outlook for job security at Wawa in 2026.

What are the top reviewed Wawa locations?

Philadelphia , Orlando , Media , Tampa , Richmond , Wawa , West Chester , Jacksonville , Virginia Beach , Allentown , Toms River , Newark , Wilmington , Fredericksburg , Jersey City , New Brunswick , Cherry Hill , Mount Laurel , Kissimmee , Dover , Phila , Downingtown , Old Bridge , Norfolk , Bensalem , Warminster , Baltimore , Sicklerville , New York , Ocala

Wawa reviews

3.7

64% would recommend to a friend

(4,542 total reviews)

Chris Gheysens

68% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Wawa has an employee rating of 3.7 out of 5 stars, based on 4,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews

4.0

Apr 23, 2011

The management's decent enough, but the customers are about as stupid as can mentally be.

Store associate

Recommend

CEO approval

Business Outlook

Pros

Easy as hell Non-thinking Task-oriented--if you prefer to keep busy Management and employee relations are well-kept Salary's decent enough for a first job, or in comparison to other "comparable" jobs.

Cons

Customers ask extremely stupid questions Customers tell extremely repetitive or nonsensical jokes Customers scream, whine, and complain for reasons that are generally their fault--or for sometime no reason at all Customers apparently have no skill in basic arithmetic. For some reason, requesting a penny for 8.01 from a twenty-dollar bill is such a complicated thing. Customers move extremely slow at the most improbable times. Ugliest customer base I've ever seen

4.0

Feb 25, 2011

There are a lot of positives, but Wawa believes its own press too much sometimes.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wawa is a very flexible company and offers a lot of benefits to its associates in terms of bonuses, flexible schedules (both for store and corporate employees), and the benefit of a well-known and easily recognizable brand. Wawa is very active in the community and makes a lot of resources available for community assistance. In many ways, it's a great place to work.

Cons

It's hard to get ahead at Wawa, especially on the corporate side. Not a lot of opportunities for advancement. Much of the mid to upper management has been there forever, with no changes in sight. A lot of promotions are based more on politics than on what you've accomplished.

4.0

Jan 10, 2011

Great place to work however pay is minimal

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Easy work Great work atmostphere with coworkers good benefits

Cons

Hours allways change Never 2 days off in a row if your full time Schedule is made every week on firday so you cant make plans Hours get cut in the slow months february january march Have to work holidays and different shifts and open 24/7 everyday of the year

Viewing 4519 - 4521 of 4,542 Reviews

Jobs at Wawa

Customer Service Associate

Customer Service Associate

Customer Service Associate

Customer Service Associate

Team Supervisor (Overnights)

Wawa

Wawa reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The management's decent enough, but the customers are about as stupid as can mentally be.

There are a lot of positives, but Wawa believes its own press too much sometimes.

Great place to work however pay is minimal

Jobs at Wawa

Wawa reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Wawa reviews FAQs

Jobs at Wawa