Pros
working from home is great
Cons
everything else. the pay sucks, it is not a livable wage and the work is way too much for $15.50/hr. during peak, calls are back to back the entire 8-10 hours you work. we have to do 19 things on every phone call (i counted) all while keeping it under 10 minutes. it's exhausting. after work i don't even want to do anything but sleep. i have no motivation to work other than feeding myself. i hate this job so much. people scream at you all day and you just have to take it. managers are either rude or annoying. customers don't come first, money does. no one cares about you. ESPECIALLY if you're disabled. god forbid you need an extra break - they make you clock out for it, that's their accommodation for disabled people - paid less! how great. i'm exhausted. drained physically, mentally, and emotionally. i am so depressed working here.
