1.0
May 4, 2020
An alright retail customer service experience
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Working from home The culture The company events that made you feel included even though you were a virtual employee Benefits were also good
Cons
Compensation-Even working from home $14 an hour is not enough to live off of Quality Assurance-I get Wayfair has a lot of employees but using software to ensure we're hitting key points on calls doesn't seem beneficial Not being able to be one's true self due to the fact that you had to be sure you were hitting those key phrases on calls made the work feel scripted