Wayfair reviews

Forced outings and team building activities, usually involving alcohol, covering up their false positive culture. Upper management and leadership are too far removed and do not know what’s going on until it’s too late. Lots of competition which leads to backstabbing and hidden incentives which give rise to the bad culture. The company attracts talent but unable to keep it due to the lack of structure and support to make you successful at your job. Maturity of the organization, depending on your team is not always there and are left to fend for yourself.

- The training was way too long. By week 3, I was bored out of my mind. - At first, the pay was horrible. Base ($30k) + commission (always changing), I was promised a minimum of $45k in my first year if I performed below average. I was among the top performers in my hiring class and only made $38k, so I felt pretty let down. Year 2 was significantly better, as I had been promoted twice, so my base pay went up to $35k, and combined earnings finished around $70k. I performed pretty well, so I still felt paid below market value for this type of sales role. - Midway through year 1, all of the positivity came crashing down to almost zero as rumors of layoffs surfaced, and then actually did happen. They abruptly laid off 20% of our department, which completely ruined our culture. From that point forward, everyone was on edge and there was a ton of unrest, peer to peer, peer to management, and peer to directors. - Towards the end of year 1, it was clear that the company was going through some cash flow issues, and they "accidentally" forgot to pay our entire department's 3 commission checks in a row. They made it right later, but it took about 2-3 months to pay us what we were owed. I've never seen anything like it. - The director cared more about arbitrary call numbers than revenue, which made no sense to me. I was performing well, but my manager constantly nagged me about these metrics. This directly contributed to my disinterest in the role and desire to leave. - Generally, the sales managers were pretty bad. They were young and probably good sales people, but didn't have very good leadership skills. I lucked out with my 3 good managers, but most of my colleagues weren't as lucky. If they had a bad month, their manager would either write them up or force them out the door. - The project management team to help us close large deals was pretty sketchy. If you found a large project/deal, managers would encourage you to connect your account with them, so they could help you close the deal, but would tell you that you would still make 100% of your commission. The first project I sent over to them, I should have made $16k in commission, yet they just offered me a $2k finder's fee. When I tried to state my case, both the project management director and department director became verbally combative with me. I contacted HR to try and resolve, but they were unhelpful. This was the biggest blow to my morale and directly contributed to me leaving the company. I brought this up in my exit interview, but to my knowledge, nothing came of it.