Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Aug 11, 2017

Buyer (Category Associate)

Recommend
CEO approval
Business Outlook

Pros

Hands down the best part of Wayfair is the people. Young, energetic, and well educated are the norms here.

Cons

When you apply for the category associate role, you will be a buyer for a minimum of 6 months before becoming a category associate. Do not underestimate these 6 months. Wayfair created the buyer program for a few reasons: to train people on the ways of Wayfair as a disposable buyer become becoming the much more critical category associate and because the buying role (as an independent job, not a program) had horrific turnover. Management within the program is exclusively focused on buying with no afterthought for the category associate role you got hired to do. In a nutshell, buying is about chasing suppliers to submit materials we need (imagery, product details, etc) to add them to the Wayfair site. Regardless of your category, most of your day will be spent mindlessly sending follow up emails and phone calls. Benefits are competitive. Salary's are laughable.

1.0
Apr 14, 2017

Corrupt Company

Recommend
CEO approval
Business Outlook

Pros

I really enjoyed making friends with my peers and also with customers. I learned a lot about sales and customer service. With bonuses I made over 30 grand last year, so pay can be decent for entry level positions.

Cons

This company is ran by people who have zero loyalty or integrity. The managers will throw employees under the bus for any chance to look good. They prefer someone who will kiss their butts than someone who works hard and is successful. Lots of high school drama caused by favoritism.

1.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

A place to get initial experience and then leave and get paid what you deserve.

Cons

Not sure why everyone rates the CEO so favorably when he's the one that sets the vision for the company and endorses cheap labor. Someone is getting rich at this company at the expense of turn and burn employees. Clearly, the CEO could care less about his employees. The CEO is a joke!

Viewing 328 - 330 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.