Terrible place to work.
Pros
Pay doesn't suck. But that's literally all.
Cons
Everything else does. After 2+ years of dutiful service, I can finally write my review. This was, hands down, the worst company I've ever worked for. The turnover, outrageous. The management, poor at best. We could not hold down site directors and managers, let alone sscs. The business model is not bad. It's the execution that ruins everything, large parcel delays, changing of PTO rules and accrual rates, scheduling, 'promotions' (which are really just increasing the amount of people yelling at you for an additonal .50). The company went public, it happens. But it went downhill fast and employees are no longer treated fairly or like humans at all. Also, 7 years of experience and a bachelors? For a call center? What brilliant person thoughto that up.
