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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,866 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      1.0
      Jul 14, 2025

      Toxic Culture, Poor Leadership, and High Turnover — Proceed with Caution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote work flexibility with decent tech tools and systems in place. Opportunities to work with a wide variety of clients across industries.

      Cons

      Frequent organizational changes with little communication or transparency from leadership. Inconsistent and sometimes retaliatory management behavior, especially when raising concerns or offering feedback. High pressure to meet unrealistic KPIs with little support or work-life balance. Lack of clear career advancement paths; promotions often feel political or metrics-blind. Morale is low in many teams due to burnout, micromanagement, and fear-based culture. DEI initiatives are often performative and not reflected in day-to-day team dynamics or leadership accountability.

      1.0
      Jul 12, 2025

      Toxic work environment

      Forklift operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of

      Cons

      I was hired as Bulk picker. I knew things would be pretty heavy since it’s a furniture warehouse, but there are things like fireplaces that easily weigh 150+ lbs that are at the highest level that you’re expected to pick by YOURSELF (even though it’s clearly says team lift) on a Cherry picker. VERY DANGEROUS. But most of all, the team leads barely train you for all of 10-15 mins and look at you crazy when you ask for help on something THEY failed to train you on. Management is incompetent as well, always talking on their personal phones on the warehouse floors and gossiping. When you’re hired, they don’t introduce themselves to you and you’re pretty much thrown to the wolves. Lots of petty gossip especially if you’re a female. You’re constantly watched and gossiped about by male coworkers, waiting for you to either quit or mess up. No one eager or willing to help. The overall atmosphere is unwelcoming, They treat you like an outcast and it’s very sexist. Definitely not worth it.

      4.0
      Jul 10, 2025

      Mostly good place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You'll work with wonderful people and tech stack is state of the art.

      Cons

      Leadership is too fickle and keeps laying off people and does reorg often.

      Viewing 385 - 387 of 6,866 Reviews
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      ReviewsWayfair reviews

      Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.