Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The people where so lovely

Cons

Poor wages for the work that's done. Aggressive customers. Unrealistic goals that are set

2.0
Jul 7, 2025

Wayfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good salary and open minded people

Cons

managerial decisions and collaboration between teams

1.0
Jul 5, 2025

High turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone outside of management has been great to work with.

Cons

EXTREMELY high turnover rate. In less than a year they closed their Berlin office, Austin office and had major layoffs in tech. Everyone lives in fear that works there. Those in management are bullies and will look for any reason to get rid of you. They don't provide proper training and do not communicate.

Viewing 388 - 390 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.