Wayfair reviews

3.1

39% would recommend to a friend

(6,867 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Feb 2, 2021

Stay away!!

Recommend
CEO approval
Business Outlook

Pros

- free snacks, nice office

Cons

- I graduated from a tier 1 university with an MBA - and can honestly say this was the worse career move I've ever made. The culture here is so toxic. There's an organizational change every 2 months. In the span of 1 year, I had 4 managers! HR does not know how to attract managers who actually have experience managing people

2.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

- competitive - ahead of the curve - flexible - talented, proactive, cooperative team

Cons

- disorganized management with conflicting visions for the department, trickles down into unclear direction - inefficient training team-wide, "learn as you go" attitude VERY much abused - production pipeline highly inefficient, changes every 4-6 weeks with no warning - constant communication breakdowns - complete lack of accountability for art directors, who make demands based on their current whims and not what is possible in a 3D production setting - upward mobility decisions and performance ratings highly unpredictable and inconsistent - hardworking employees regularly not promoted, taken advantage of - consistently broken tools/workflows as a result of ever-changing artist responsibilities, conflicting priorities, and corporate greed for near-complete automation of the unique, careful work that 3D artists are responsible for. the artist is the final stopgap for ensuring all automation works properly, and the job is more administrative than it is creative. Ultimately, unrewarding. Get the job on your resume, get the experience you need, then get out as soon as you're able. Wayfair is a waypoint, not a place to build a career. Trust me, as someone who's worked here for almost 4 years.

1.0
Nov 7, 2020
Recommend
CEO approval
Business Outlook

Pros

The only good thing is that they provided all the equipment and cables.

Cons

This job has been the worst company I have worked for! Don't buy into that Wayfair family lies, they DON'T CARE ABOUT EMPLOYEES!!! Was top performer in the site for 3 months consecutively and they said I notated a call wrong and fired me! They refused to pkaybthe call or show me proof!! I escalated to Steven and Niraj and NOTHING WAS DONE! They fired me at 8:30 PM MST, with no HR Representative present! They will fire you when you have given 100% of your efforts...your Stats do not mean anything and the employee is punished for UPS and FedEx mistakes! Management will shut you up and treat you like crap! And another note...if you think the employee treatment is bad you should see how they treat their customers!! Lost packages, 2 to 3 month delays, run arounds, FRAUD!!! In a nutshell, WAYFAIR IS A FRAUDULENT COMPANY THAT FIRES THEIR TOP PERFORMERS WHEN THEY HAVE NO NEED FOR THEM, THEY STEAL FROM THEIR EMPLOYEES AND CUSTOMERS!!! FRAUD AND SCAM ARTISTS!!!!

Viewing 397 - 399 of 6,867 Reviews

Glassdoor has 7,891 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.