Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,871 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      1.0
      Mar 31, 2018

      WayFair is one sided

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many pros in this company

      Cons

      They like to support Bullies and do not support our 1st and 2nd amendment rights.

      1.0
      Mar 27, 2018

      Sales and Service can't figure out what it wants to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Snack wall. Lots of employee engagement activities. Local teams genuinely care and try to keep people happy and motivated.

      Cons

      Can't decide what they want to do or how to support their customers. Break in communication from the CEO's vision vs. what gets executed. Too many sacred cows are derailing any efforts to improve the sales and service teams. Senior leadership manages to task lists rather than any meaningful KPIs.

      avatar
      Wayfair Response
      8y
      Thank you for your feedback. We will take this feedback into consideration as we improve our processes.
      3.0
      Mar 16, 2018

      Nose to the Grindstone, Never Speak Up

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Foot-in-the-door, food, decent apartment, and some spending money on a month-to-month basis in the city of Boston. Not to mention, the workplace is huge so there are plenty of opportunities to befriend someone or just talk to someone new.

      Cons

      Management does what they can. In my eyes, it seems like a very unfulfilling, thankless, and volatile job to be a part of upper management. They are both needed and unneeded. The most important thing is that they help to dilute the layers of responsibility so that the engineers don't eat dirt, but they're very insecure and need to assert unnecessary things often as a result.

      Viewing 433 - 435 of 6,871 Reviews
      Related searches: Wayfair jobs | Wayfair salaries | Wayfair benefits | Wayfair interviews | Wayfair conversations
      ReviewsWayfair reviews

      Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.