Wayfair reviews

3.1

39% would recommend to a friend

(6,871 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Aug 28, 2017

Great company, young management

Recommend
CEO approval
Business Outlook

Pros

Great company environment snacks flexible schedule great location

Cons

if you want to grow towards your previous experience, this is not your place, this company focus more in the improvements you can make to their system, something that won't add you value in another place. No respect for the time you spend here. graduate college student leading teams that they don;t handle all the concepts about.

1.0
Aug 25, 2017

Engineers Beware!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very strong and hard working individual contributors that were a pleasure to work with. Company has a strong focus on customer and suppliers, a winning recipe for the industry.

Cons

Dysfunctional leadership, poor pay, unless you like politics and managing upwards awful career opportunities Company preached the mantra of "move fast its ok to break things" (but you will be yelled at). Planning, good engineering design, knowledge preservation were not considered valuable. Combined with the high attrition rate (the team I was with had a 100%+ yearly churn rate across all levels from engineers to associate director) had led to a platform that is comically bad in many areas with little to no ownership and subject area expert. Of course internally its heralded as "cutting edge" and "best in class"

2.0
Aug 23, 2017

Great People! But No Direction at ALL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people were very nice! I genuinely enjoyed every moment being with those around me. And there are snacks...

Cons

Oh Lord, where to begin: * Scalability is not a word this company knows. The hiring process is random at best and they have people who barely know anything about the company in a position to determine who gets hired. * There is little to no clear communication. When someone does tell you something it tends to contradict what someone else says. * A lot of innovation without the talent to support it. There are so many ideas here but they don't actually have anyone to act on them. It's the Wild West.

Viewing 442 - 444 of 6,871 Reviews

Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.