Wayfair reviews

3.1

39% would recommend to a friend

(6,871 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 6, 2017

Uncontroled Growth

Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Location - Free snacks - New office - Updated technology

Cons

- Inexperienced management - HR doesn't take action against trending issues - Poor pay - Uncontroled growth - Poor company culture - Executives / Sr. Managers don't understand the day to day - Everyone is new (high turn over)

avatar
Wayfair Response
8y
Thank you for taking the time to provide this feedback and I’m sorry you feel this way about your experience. We aim to provide a culture where our employees feel empowered to solve hard problems and make a difference in the organization. As we grow and scale, we know there are challenges along the way, but we always try to support our employees growth and ensure their experience is the best it can be.
3.0
Oct 23, 2017

Lack of Career Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture Smart Employees Fun Office

Cons

Overworked and highly underpaid employees. Departments often reorg, leaving employees with a new job without clear job descriptions. Job security is something Wayfair does not do well.

1.0
Sep 22, 2017

Poor recruiting department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location. 24/7 shifts available (also a con)

Cons

Heard a current interviewer in town talk about how much she hated the position. Guess she started there in July. Young girl.

Viewing 439 - 441 of 6,871 Reviews

Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.