Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a good resume booster to work at Wayfair for a period of time. Most people last 2-3 years then leave. It is a good location and has a nice office space in Back Bay.

Cons

The EA team at Wayfair has become a heiracitical nightmare.  Recently they transitioned into a pyramid where EA's report into other EA's in the same department, then there is a head EA who is immature, has little EQ and zero experience.  It is painfully difficult to work with the EA managers and even more difficult to get promoted unless you are brown-nosing every other EA in the organization.  The turnover rate is high across the whole company including the EA team for many reasons.  Their pay is not enough to deal with the politics on this team.   I wouldn't suggest working here as an executive assistant. It gave me extreme anxiety for the years I worked for the top executives - it generally is not worth the brand name. Find higher pay and better culture elsewhere.

1.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay. Stock had an all time high post pandemic so compensation was higher than usual.

Cons

No leadership, no empathy, no culture values… stay away. Worst culture that I have ever experienced. Toxic environment since management want results immediately but provides no support or resources to make you successful. This place is the definition of ‘rat race’ where people are fighting scope to save their lives. Low moral across all teams.

2.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Career growth and opportunity if you can spot it and grab it. Pay bands were increased in 2021. It isnt FAANG pay, but it is better than it was before.

Cons

It is really chaotic. Leadership is chaotic and not transparent. The return to office was poorly handled with them updating us the day before each deadline with a new deadline. Work Life Balance is very hit or miss and totally depends on the team youre on (hence why some reviews say its great and some say the opposite). Storefront tends to be great whole supply chain and ops engineering are pretty toxic in general. The infrastructure is a real pain with a lot of red tape even for teams that are completely decoupled in their own microservice environment.

Viewing 565 - 567 of 6,878 Reviews

Glassdoor has 7,902 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.