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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      38% would recommend to a friend

      (6,878 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      1.0
      Aug 6, 2021

      Applicants Beware

      Specialized sales professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee benefits: Discounts, healthcare etc.

      Cons

      Unrealistic expectations, unauthorized schedule changes, extremely low entry level pay rate, toxic environment and poor management, constant tech issues, poor communication.

      2.0
      Aug 2, 2021

      Burn Out

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - WLB isn't too bad - Managers and seniors willing to mentor - Pay is decent

      Cons

      - Same repetitive work - Feel like nothing is really meaningful when you iterate on small code changes - high effort, low impact work - some co-workers were toxic in the beginning, tribal knowledge, not supporting their fellow colleagues

      2.0
      Jul 11, 2021

      Soul Suckers

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity Open Culture VTO (when they have enough people to actually support the call volume.)

      Cons

      Take no consideration of employee concerns. They took every tool used to help customers away. They don’t care about employees health or work/home balance. The metric system is literally a scam, they make it impossible to bonus and if you do they do not pay you for a month after. They are not accommodating to unexpected life circumstances. They expect for you to pay for own internet even though it originally was an office job with no extra compensation.

      Viewing 577 - 579 of 6,878 Reviews
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      ReviewsWayfair reviews

      Glassdoor has 7,902 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.