Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)
avatar

Niraj Shah

29% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Dec 8, 2017

Great job if your willing to work hard.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have Great benefitsfor employees

Cons

I have honestly not experienced any cons

3.0
Dec 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere, great people, good benefits

Cons

Poor management, poor onboarding process

avatar
Wayfair Response
8y
Thank you for providing your feedback. As the company grows, we’re constantly working to improve our on-boarding process and make it even more rewarding for new hires. We will take your feedback into consideration.
2.0
Dec 6, 2017

Uncontroled Growth

Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Location - Free snacks - New office - Updated technology

Cons

- Inexperienced management - HR doesn't take action against trending issues - Poor pay - Uncontroled growth - Poor company culture - Executives / Sr. Managers don't understand the day to day - Everyone is new (high turn over)

avatar
Wayfair Response
8y
Thank you for taking the time to provide this feedback and I’m sorry you feel this way about your experience. We aim to provide a culture where our employees feel empowered to solve hard problems and make a difference in the organization. As we grow and scale, we know there are challenges along the way, but we always try to support our employees growth and ensure their experience is the best it can be.
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Glassdoor has 7,907 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.