Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Will pay for 60% of your tuition Decent bonuses Great Co-Workers Great health insurance

Cons

Wayfair had no problem paying an employee to get a bachelors degree and then letting that employee take that degree to another company. This is because for some reason any position L2 or above, Wayfair prefers to hire people off the street rather then look internally for qualified candidates. Of all the con's this is the one that baffles me the most. Why would a company pay 4 years tuition for an employee in excess of $10K only to let them walk a year later? This leads to the next con. Because managers were often hired off the street, some felt threaten by employees who have been with the company for several years. Not all managers were like this, I would say it was a 50-50 split if the manager they hired would feel the need to belittle their employees. Also because they were not hired from among the ranks, there were several that made rules that went against Wayfair culture. For example, some managers would tell their employees that they were not allowed to listen to music at their desks, while employees in other offices or even in the same office but different department were allowed to do so. Complaints to HR would fall on deaf ears and only open you to retaliation. The waste of resources at this company was ridiculous. Most times you had 2 or 3 people with different titles in different departments doing very similar jobs. For example in the IT department, there were different support team for Apple, Linux and Windows. Instead of cross training their techs so they could support more then 1 OS, they had niche teams that only worked on their designated OS and nothing else. Even within those teams there were specialists that only did 1 or 2 things and nothing else. For example, the Windows IT team had a group that took care of the servers, one that created and maintained the images for the desktops and one that specialized in Office. This led to waste of money since if 1 team had downtime they basically had to twiddle their thumbs because they were not asked or encouraged to work with another team on another project.

2.0
Dec 7, 2019
Recommend
CEO approval
Business Outlook

Pros

You will have work to do

Cons

If you have a past record over 13 years ago and are a good worker. You will still lose your job. It's sad that they don't offer jobs to ex felons. My past does not dictate who I am now nor does it show what I will be in the future. I actually like the company and had a lot to offer but was let go after a month of working because of my past which was 16 years ago.

Viewing 601 - 603 of 6,878 Reviews

Glassdoor has 7,903 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.