Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)
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Niraj Shah

29% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Nov 19, 2017

Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is good ,nice place to work

Cons

no growth, no opportunity , no

2.0
Nov 18, 2017
Recommend
CEO approval
Business Outlook

Pros

People are genuinely friendly and help one another. Great friendships are formed. They also have free snacks and drinks to help you muddle through the day.

Cons

If you need any kind of medical accommodation covered by ADA or FMLA prepared to have company standards be minimal. There is no HR support and upper HR personnel have stated that people with ADA or FMLA are a waste of company resources and shouldn't be working there. Another comment has been that pregnant women or women wanting to get pregnant shouldn't work at Wayfair unless they are career driven and less family oriented. They WILL find a way to fire you if you have ANY FMLA or ADA accommodation or request a medically necessary accommodation. You can work hard and give everything you have to the company but the instant you have a medical issue, you are basically told incorrect information passed off as "company policy". Management will take your ideas and pass them of as theirs, never giving you credit. It was great several years ago and there wasn't an issue until 2 years ago. Management only look to advance themselves and WILL demean and harass employees in quiet one on one "coachings" they still write you up even if you express and request for ideas on how to improve performance. They will even by pass a verbal warning to go right to a final written with no clear reason. They also will contest you unemployment claim stating you broke company policy so they don't have to pay out. Beware of applying here for so many reasons but mostly if you have ANY kind of disability, you will get treated like trash even if you are a top performer. Any concern brought to HR or Management will begin dives into your performance to find any excuse to get rid of you.

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Wayfair Response
8y
I'm so sorry to hear that you did not feel good about your experience. Our team of employees is our greatest asset as an organization, and we greatly value the contributions they make each and every day. We strive to create a culture that makes everyone feel valued because we care about all of our people. Thank you for taking the time to share your feedback.
4.0
Nov 17, 2017

Fun Environment

Recommend
CEO approval
Business Outlook

Pros

The people are great. Lots of smart and outgoing characters

Cons

Too big. No real company loyalty. People out for themselves and underground / sketchy ways to move up. Too much attrition

Viewing 6034 - 6036 of 6,881 Reviews

Glassdoor has 7,907 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.