Wayfair reviews

3.1

38% would recommend to a friend

(6,875 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Jun 11, 2017

Young, vibrant culture

Recommend
CEO approval
Business Outlook

Pros

Competitive pay with amazing perks within the office including a game room with foosball tables, ping pong table, and Xbox Ones.

Cons

Many teams in fulfillment are understaffed and it is common for people to put in extra hours to complete assigned tasks

1.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Literally nothing, this place is the bane of my existence. I actually had to see a therapist from working here because I hated my life so much. If you have any self-respect and do not want your confidence and happiness ripped out of your soul, do not accept a job here.

Cons

Wayfair treats its employees like the scum of the earth and makes it nearly impossible to move up the ranks if you haven't been there since 2010. Terrible management - the worst management that possibly ever existed, essentially a bunch of 25-35 year olds high on a power trip. You're selling furniture online, not performing open-heart surgery - drop your ego. "Snacks" -- lol there is a wall of snacks in every kitchen and when it gets refilled employees literally fill up their backpacks with bags of chips to bring home. Its pathetic but you can't even blame them because they are practically living in poverty with the low pay they are receiving.

1.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Man, there is a 5 word minimum? I suppose location? It's nice working in Back Bay

Cons

EVERYTHING! + Pay - the pay is comically bad. Everyone is severely underpaid which makes everyone moody, mean and cranky + DRAMA RAMA - the drama is never ending. There is drama at all levels, and the drama is far more than employees commiserating. It is downright mean and toxic gossip +Managers - useless! The whole lot of them. If you are considering a job here, RUN. Run and never look back. This was the most toxic job I have ever had. Don't let their "culture" or those snacks lure you into signing the offer letter. Do yourself a favor and read some of these reviews. The turnover rate is outrageous. TOXIC PLACE - RUN!

Viewing 6169 - 6171 of 6,875 Reviews

Glassdoor has 7,899 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.