Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jan 28, 2020

Empty Promises

Recommend
CEO approval
Business Outlook

Pros

The schedule is just about the only thing that keeps me here.

Cons

If you are adult enough to wake up on time, and go to bed at a descent hour all on your own; this roll isn't for you. Miro manage, playing politics, using a metrics as a rule and not a guild line, being told merely what you want to hear, and no way to move departments without starting from the bottom. The phrase 'Get you foot in the door' means nothing to them. They are stuck in their ways and don't see them changing much anytime soon.

2.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

- Young professionals are able to start their careers out of college here - Snack walls/kegs in kitchen - Ability to take on a lot from the start - People are great! Made some of my best friends at Wayfair - Gym membership deals with BSC/Lifetime Fitness - Commuter benefits

Cons

- No work/life balance. Because of high turnover, you have too much work for a normal work week, however, they expect you to finish it all - even if you express you have too much. In turn, you work more. - If you come in early, people turn their heads when/if you leave before 5pm. You're always watched and there's a sense of guilt when you leave early, even if managers say it's okay and you put in your 8 hours. - High, high, HIGH turnover (if you're there a year, you're considered a veteran). This leads to lots of gaps in work flows and and inefficiencies all across the board. You spend so much time training one person and they leave. - Upper management doesn't care about lower levels - their opinions are not heard. - People that are L1/their opinions are looked down up from people in higher levels - Upper management often doesn't challenge their manager/director. Therefore, bad ideas trickle down and cause so many issues. Higher ups don't know the specifics. If managers - Impossible to move up in the chain unless you "buy in" and are a favorite - Review cycles are 3 months long. It's painful and you get little out of it. - No work from home policy - Things change so frequently that it feels like constant chaos and putting out fires. Everything is a priority because nothing is organized properly by upper management - Pay is not competitive enough for a data company in Boston

2.0
Nov 9, 2019
Recommend
CEO approval
Business Outlook

Pros

You might meet a handful of highly intelligent people, during their brief stint at the company, before they move on to someplace better...

Cons

Frequent re-organizations, changing priorities, total lack of transparency, engineers are treated more like tools than anything

Viewing 229 - 231 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.