Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Jun 10, 2019

Slow comp growth

Recommend
CEO approval
Business Outlook

Pros

There are some amazing senior executives, and some really smart junior people you will get to work with. Culture is good - you will generally work with nice, smart people who also value work life balance. You are generally encouraged to try new things and drive change and improvement which keeps the job exciting. People are excited to hear about Wayfair and the company is increasingly having a strong reputation externally. I think compensation is at market for more senior employees and certain groups (product, engineering)

Cons

There is a lot of chaos that makes the day to day job challenging between high turnover, constant new hires, some low quality of managers, constantly changing review and promotion processes and a lack of transparency around review and promotion process. If people were paid better, promoted more frequently, or given more than 2% raises, then a lot of the chaos and day to day challenges wouldn't matter as much. Some groups are definitely better about promoting employees then others. Also watch out for recruiting tactics where recruiters tend to bait and switch employees - selling employees on the job then offering a lower level or lower compensation than originally suggested, or suggesting an employee will be hired at a certain level but will be quickly promoted (I haven't heard of managers actually following through on the quick promotion that was promised). This was less of a deal breaker but there is also a general feeling of cheapness with 1.5% annual raises, no food offered for employees working late, limited vacation schedule (you need to take PTO for sick days, day after Thanksgiving, etc), and a strict maternity schedule

4.0
Jun 6, 2019

Grass is always greener.

Recommend
CEO approval
Business Outlook

Pros

Great people to work with Competitive salaries (for engineers, at least) Solid middle-management (in my department)

Cons

Minimal opportunities for travel Only perks are mediocre snacks and free beer

1.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

-Free snacks -Good work life balance

Cons

-Management does not care about the employees -The company does not allow for outside education or conferences as they believe you will leave the company -Senior leadership does not understand the ramifications of their decisions -Lack of middle level management makes it hard to find career growth -Lacking diversity in backgrounds - only hire consulting backgrounds for management positions -Many of the employees are unhappy in their role which creates a toxic environment.

Viewing 235 - 237 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.