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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,864 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      1.0
      May 6, 2019

      Level 2 Sales and Service Job (Worst Job ever)

      Sales and service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks and ok benefits

      Cons

      40 hours a week of constant screaming customers, and work force management makes sure we are understaffed and constantly getting back to back calls. Also, we are the worst paid in the company, and not appreciated. No matter how good you are at the job they will belittle you and point out your "opportunities". I have never had anxiety and depression, until I worked at Wayfair.

      1.0
      Apr 30, 2019

      Darkness

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've never been treated so poorly in my life or been such a lack of overall morale in the workplace.

      Cons

      You will be treated as if you are employed by a sweatshop

      2.0
      Mar 18, 2019

      Leadership is asking for reviews- Be wary

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The business is growing, although digging deep into the numbers tells a different story. The pay package is decent ( but the value for you stops there).

      Cons

      Culture is a mess, no direction from leadership; even after given direct feedback that better employee retention tactics are needed...They're response asking (bribing) people to post positive things on glassdoor. Your career will develop if you know the right people and they like you. Managers only concerned with pleasing their managers even at the expense of the people. Have heard colleagues shamed for taking PTO, for not working 50 hour weeks. Recruiters sell you hard on growth, but you get a different story from your managers once you are on a team. Review process is a mess.

      Viewing 238 - 240 of 6,864 Reviews
      Related searches: Wayfair jobs | Wayfair salaries | Wayfair benefits | Wayfair interviews | Wayfair conversations
      ReviewsWayfair reviews

      Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.