Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 24 reviews)); "Great Leadership and managers." ((in 24 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 27 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

5.0

Jan 23, 2026

A Great Place for Internship Experience

Application engineer co-op

Recommend

CEO approval

Business Outlook

Pros

Mentorship, quality of projects assigned, teams.

Cons

Onboarding experience, very corporate (slow) process of getting certain things approved.

Waystar Response

4mo

We’re glad to hear your co-op experience made an impact and that you felt supported by your team. We continue to strengthen our new hire experience and value your feedback.

5.0

Jan 13, 2026

Great people

Security analyst

Recommend

CEO approval

Business Outlook

Pros

Everyone is super helpful. No negativity. Leadership is not overbearing.

Cons

Little chaotic but getting it under control.

Waystar Response

4mo

Thank you for highlighting our supportive and positive culture. As we grow, we continue to evolve our structure and processes to foster a collaborative environment. Keep staying engaged and providing feedback!

5.0

Jan 9, 2026

Met Above Expectations

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

Above and beyond training so you don't feel like you dont know what you're doing, kind coworkers, and management are incredible

Cons

currently none at the moment.

Waystar Response

4mo

Thank you for your positive review. We set new team members up for success through our in‑person Waystar Welcome program and ongoing, role‑specific training. We wish you continued success on your Waystar journey!

Viewing 28 - 30 of 526 Reviews

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Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Project Scheduling Coordinator

Technical Support Analyst

Waystar

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A Great Place for Internship Experience

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