Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 549 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 37 reviews)); "Great benefits and holiday schedule." ((in 36 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Great leadership in our CEO and upper management." ((in 26 reviews)); "Everyone is very helpful and wants you to succeed." ((in 21 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 22 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 16 reviews)); "Upper management is completely out of touch" ((in 5 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

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Waystar

Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (527 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews

5.0

Oct 12, 2021

Waystar New Hire

Market development representative

Recommend

CEO approval

Business Outlook

Pros

Org culture, meaningful product, innovative tech

Cons

Lots of phone calls, lots of info to digest if new to industry

5.0

Sep 30, 2021

Great People Company

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Waystar has been great for me and my family! The leadership is approachable and do their best to honor our core values. There is a great work life balance and I would highly recommend Waystar!

Cons

As Waystar continues to grow, we need to ensure transparency for all departments to continue to work efficiently.

5.0

Sep 10, 2021

Good company

Payment reconciliation analyst

Recommend

CEO approval

Business Outlook

Pros

Care abyemployees, decent pay, flexibility

Cons

The annual raise is not that good

Viewing 463 - 465 of 527 Reviews

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Jobs at Waystar

Project Scheduling Coordinator

Enrollment Support Coordinator

Client Success Manager

Business Intelligence Analyst

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