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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (527 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      527 reviews
      5.0
      Jan 6, 2025

      Great Mission, Purpose & Values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership at company with long-term durability in a market that really needs our products

      Cons

      Need to continue to be agile as we get larger & larger

      avatar
      Waystar Response
      1y
      The vision and dedication of our leadership is key to driving our growth, and we’re continuously committed to innovation and delivering value to the market! Thank you for your review.
      4.0
      Dec 31, 2024

      Innovative company that TRULY cares about you.

      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Kind, knowledgeable leaders. - Amazing benefits. - Adheres to core values and missions. - In-office perks such as free lunch on Tuesdays. - No expectation of working beyond scheduled hours. - Work from home 3 days per week. - Supportive colleagues. - Amazing PTO package. - Structured training. - Work life balance. - Opportunities and encouragement for growth within. - Manageable workload. - Emphasis on diversity and inclusion.

      Cons

      - Pay could be better. This is why I ga - Lots of systems to work through and memorize. - Hours are 10am-7pm EST... I would prefer an 8am-5pm. - We are open until 7pm, but phones are very slow towards EOD. Feel like we should close a bit earlier. - Info given in training was overwhelming. - Takes months to truly get everything down (according to colleagues). - Stressful calls and clients at times.

      avatar
      Waystar Response
      1y
      We prioritize creating an impactful team member experience, from our amazing team culture to the benefits and growth opportunities we offer. Please work with your direct leader to prioritize your workload and for support while you continue to grow into your role. Thank you for your feedback!
      3.0
      Dec 22, 2024

      Just an OK place to work

      Lead qa automation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging work, some opportunities for advancement

      Cons

      Salary and promotions depend on your willingness to play the game and suck up to management.

      avatar
      Waystar Response
      1y
      We value a transparent performance process where contributions are recognized and rewarded fairly. Thank you for your input.
      Viewing 112 - 114 of 527 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.