Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Feb 13, 2026

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Culture and fun place to work

Cons

There are no cons working for Waystar

avatar
Waystar Response
3mo
Thank you for taking the time to share a positive review. We appreciate your feedback and wish you continued success at Waystar.
5.0
Jan 30, 2026

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Fantastic culture and work-life balance. Leadership cares about their employees.

Cons

No company is perfect, but not many cons to report.

avatar
Waystar Response
4mo
Thank you for your positive review and for your many years of dedication to Waystar. As we grow, we remain focused on delivering an exceptional team member experience, and we encourage team members to keep open lines of communication with their leaders to discuss development, opportunities, and career growth.
4.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Waystar invests time and money to ensure new employees understand the values that are key to their success. A 2-day welcome event is put on for all new employees. It's enjoyable and really sets up a positive mindset.

Cons

Once you get into your job role as a new employee, it does seem hit or miss on the strength of training provided. Some areas seem very organized while others are more laxed.

avatar
Waystar Response
4mo
Thank you for your review. We’re glad to hear that Waystar Welcome and our focus on values created a positive start to your experience. As we grow, we continue to strengthen and standardize role-specific training to ensure all new hires feel supported and set up for success. Please work with your leader to identify the training and development opportunities that best support your goals.
Viewing 22 - 24 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.