Weave reviews

Working in the Onboarding Department at Weave was a deeply disappointing experience. The company markets itself as "people first," and the interview process genuinely sells that vision. Warm, supportive, and well-organized. But the reality sets in fast. Within the first two weeks, it becomes clear this isn't the project management role advertised. The job description is deliberately vague, and what it actually means is juggling an unsustainable number of responsibilities at a relentless pace. There is virtually no support system. Questions get deflected with "check Seismic" or "search Slack," and leadership has openly stated that good performance is rewarded with more work, not compensation or recognition. LOL The work-life balance simply doesn't exist. Employees are micromanaged for being a few minutes late, yet the two to three hours of unpaid overtime are completely ignored. Blocking calendar time to protect mental health or manage workload has reportedly resulted in termination. Mandatory hour-long team meetings are held regardless of whether employees have had a lunch break. The structural issues run deeper than workload. Sales representatives frequently overpromise to clients and face zero accountability when those expectations aren't met, leaving Onboarding staff to absorb client frustration and anger daily. Meanwhile, sales teams are rewarded with international trips while other departments report burnout, extended mental health leaves, and inadequate pay. Leadership, including the CEO, appears largely disengaged from non-sales departments, and company-wide meetings reflect that priority clearly. The people who actually retain clients: Onboarding, Techs, Porting, and Customer Support, receive little recognition. The warning signs in other reviews are worth taking seriously.

Weave has lost its way - "people first" is long gone. Way too quick to discard individuals instead of trying to build them up - employees are expendable and disposable. Lack of open and honest conversations from senior leadership. Instead of healthy improvement after the wake of a management training on Mulitpliers, the worst diminishing behaviors ramped up in its wake. People get completely trashed in performance reviews. I’ve heard that little or no severance is offered to people they discard. There is a lack of meritocracy at Weave and it has been replaced in part by office politics and even nepotism. Upper management makes the decisions and teams are supposed to say "yes, sir" and deal with it. Product teams in particular have been relegated to executing projects mandated from on high, as opposed to discovering important problems to solve and creatively approaching the problem space with domain context and local ownership. The company pivots major strategic directions way too often. There is an utter lack of genuine introspection about corporate-level failures and missteps - it’s just on to the next “big thing.” Brett White is capable, competent, and intelligent. Brett is also not charismatic and has contributed to the sterile culture at the company which has led to treating its people as cogs in the machine.