WebFX reviews

4.2

81% would recommend to a friend

(364 total reviews)
avatar

William Craig

88% approve of CEO

83% positive business outlook

WebFX has an employee rating of 4.2 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The WebFX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

364 reviews
5.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I'd echo a lot of the other comments on the culture being fun and a big part of why I enjoy working here. The people are genuinely so kind. For the work, WebFX stays ahead of industry trends, we have been doing a lot of research into AI and the CEO talks about it a lot in company goals meetings to keep us updated. I've gained more practical experience here in 1 year than in 3 years at my previous company. I also earned a new iPad for completing milestones in the ongoing learning program :D

Cons

The fast pace of change can be overwhelming. I feel like I've just mastered something when we're already moving to a new approach.

1.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Educational Value: The training and skills learned at WebFX are incredibly valuable. Despite the challenges, the experience contributed to personal and professional growth. Exciting Initial Culture: The environment at first* feels vibrant and motivating, with perks like an on-site cafe and a company culture that markets itself as being “the best place to work” Early Career Opportunities: WebFX provides entry into the marketing world and chances to learn hands-on, which can be rare for those just starting out.

Cons

Lack of Psychological Safety: One minor mistake early on (leaving at 3:59pm) led to long-term consequences and a reputation that never fully recovered. Leadership operated with minimal accountability, and negative perceptions seemed to snowball without context or opportunity for clarification. Retaliatory Culture: Attempting to have an open, mature conversation about feedback was misinterpreted and escalated to leadership. This created anxiety, isolation, and ultimately led to termination without a clear explanation. Opaque Communication: Despite being told performance was strong (“top of tenure”), the termination was labeled as “performance-based,” leaving confusion and hurt. Feedback lacked clarity, consistency, or fairness. Cliquish Leadership: Favoritism and lack of professionalism were evident—feedback often came secondhand or from team members closely tied to leadership. Toxic Positivity: A “work family” culture masked an environment where dissent or even constructive feedback was discouraged. Employees didn’t feel safe expressing genuine concerns. Misalignment Between Values and Practices: While the company preaches “purpose over process,” innovation or alternate perspectives were punished unless carefully worded and extremely minor.

5.0
Apr 15, 2025

WebFX review

Recommend
CEO approval
Business Outlook

Pros

The people make this place special! Everyone is supportive, friendly, and genuinely interested in seeing their colleagues succeed. Regular team-building activities keep morale high. I've never felt isolated or alone if I was upset or had a question about something. Even after a tougher call, my coach makes sure to check in. We celebrate wins together with food trucks, parties, and genuine recognition.

Cons

The social calendar can be overwhelming if you're more introverted. Sometimes it feels like there are too many events to keep up with.

Viewing 70 - 72 of 364 Reviews

Glassdoor has 395 WebFX reviews submitted anonymously by WebFX employees. Read employee reviews and ratings on Glassdoor to decide if WebFX is right for you.