WebMD Health reviews

3.5

62% would recommend to a friend

(1,052 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Learned a lot from some very talented, passionate, and intelligent people; free bagels on Friday.

Cons

Sweatshop mentality; paranoia and disrespect are pervasive; if you work here, you are not happy. If you are happy, then you just put in your resignation notice.

2.0
May 31, 2013

Lots of changes but yet not addressing real issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong brand, many talented employees especially in design and web development. Great camaraderie amongst peers, decent work culture as far as flexibility in scheduling, great Atlanta location, benefits are okay.

Cons

There has been a lot of top leadership changes within a short period of time. The company is ran by sales people with minimal tech experience but they fail to realize that WebMD is a tech company which requires a tech leadership. Lots of talk of innovation but their "investment" goes into the wrong places. Inserting the wrong people to lead or manage the various products and teams. Non-designers with no design experience lead design teams, teams who manage products have no real understanding of them. Employees won't speak up even though there is a lot of the same sentiments across the teams but then there is the understanding that it wouldn't matter. Big misconception between top and bottom (executives vs. field employees) not sure if the communication is being skewed by the middle. Bad morale overall and little to no effort by company to improve. Loss of a lot of great talent due to current conditions with little effort from company to retain either due to arrogance or misguided communication to those in charge. Anticipate to see more exits of strong performers within a short period of time. Company has great potential to lead the industry if it would fix key components and replace some of the decision makers within a few departments

1.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Young atmosphere Met good friends through working here

Cons

Huge turnover rate Poor company values Since it was my first job out of college, I didn't know what a poor company it was until I worked elsewhere. WebMD is constantly losing clients since we value how many calls we can make per hour to employees vs quality of calls and forging relationships Basically a huge call center

Viewing 262 - 264 of 1,052 Reviews

Glassdoor has 1,161 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.