WebMD Health reviews

3.5

62% would recommend to a friend

(1,052 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Very talented people at the company but many are leaving or looking to leave, but that's about it.

Cons

Probably more than can be written here. Bad management all around, very out of touch and have no real understanding about technology their knowledge is very dated. The company has really so much potential but for some reason we keep getting duds in the leadership roles. We lost so many good and talented people but yet all of the top heavy management were able to keep their jobs not sure why because they are about 80% of the problem. Here are bullet points why the company is going down the toilet - No Employee Retention Over the past 6+ months the leadership team was able to demoralize this company to lowest as it has ever been. They have no plan to change this. - Leadership is totally out of touch with what the company does We create the traffic, the content and the purpose but managment is so clueless and they shut any real initiatives down or simply ignore them. - Maybe they just trying to make the books look good on paper and could careless if the company will pull through or not. - Employees do twice as much work with less resources. how long do they think that this will go on?

1.0
Jan 1, 2013
Recommend
CEO approval
Business Outlook

Pros

great people with lots of talent Great location Used to be a fun place to work

Cons

Well, what isn't bad about the company? Sadly, it wasn't like this all the time. Once all this management was brought on board things became worse by the day. Majority of the senior management team are cooks without cooking knowledge and some don't even know how to use the pots and pans but yet they decide the recipes. I truly feel sorry for those employees that were left behind because I know that Webmd will work them to the bone without providing any real compensation or rewards. I can only blame the leadership because the company wasn't like this in the past it all started around the office relocation in 2010 or so. It is very frustrating having to listen to individuals that have never designed or developed anything in their lives but get to make the decisions, even worse is that the results are so blatant in your face (not in a good way) but maybe this is the direction they want to take the company. I can tell you it is very disheartening to see a company which has an excellent reputation and was doing some great things but being undermined by some really bad leadership and decisions. Unfortunately, it appears that the company is very reactive and they haven't figured out that the employees are the best assets because they have created all of the products, they understand the technology, they live the development but the guy that doesn't have a clue gets to make the call. I believe those that were laid off actually were the lucky ones because they won't have a problem finding employment anywhere else. Those left behind will have to work for 2 now since half of the office was dismissed, even though they stated it wouldn't be the case but you can't believe a word they say. I can't predict the future for Webmd but from where I was, I see hard times but sometimes things have to be destroyed before they can be rebuild. Just wish my former coworkers good luck and keep your head up. On the bright side those that will work for new companies may be able to make recommendations!

1.0
Dec 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Work life balance, no one is in a rush to get anything done or ever make a decision so the hours are very manageable. Returning a colleague email within 48-36 hours is acceptable and common practice.

Cons

This company is full of incompetent leaders who are more interested in managing their personal portfolios than growing the business. The products are way behind the current industry, there is no innovation, bright people spend hours wasting their time trying to develop good ideas, only to have them shot down by senior leaders so the entire business is either paralyzed or stagnant. The investor spin on why the business is declining (e.g. due to patent cliffs) is a ridiculous excuse for lack of leadership, lack of vision, lack of innovation, and general incompetence throughout the ranks of the company. The new CEO appears more concerned in meetings to want to have the last word on every idea, rather than empowering smart leaders to develop and pursue good ideas for the business. I question his ability to turn the company around when his primary goal is to own everything.

Viewing 265 - 267 of 1,052 Reviews

Glassdoor has 1,161 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.