WebstaurantStore reviews

3.4

44% would recommend to a friend

(519 total reviews)
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David Groff

71% approve of CEO

47% positive business outlook

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

519 reviews
1.0
Jan 5, 2018

Avoid Customer Solutions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are great people to be around.

Cons

To say they take advantage of employees is an understatement. As many on here have stated, the company managers offer purposely ambiguous goals with no clear objectives for advancement other than "make your own path." This means you will never receive a new title or duties unless they want you to regardless of how hard you work or how good your "numbers" are. There are "favorites" that receive preferential treatment when it comes to advancement or "growth" as they call it. The customer service position is a dead end job. It's like they try to hide that fact from a continuous stream of college graduates looking for their critical first job experience with a flashy public instagram account advertising alcohol at work, outdoor sports while on the clock and other things that supposedly make a workplace fun. I'm sure their response to this will probably be with some sort of explanation regarding how they only promote employees that go "above and beyond" and protect and maintain their "culture." Avoid any places that say those things.

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WebstaurantStore Response
8y
Thank you for your feedback! I am sorry to hear that this was your experience as an employee. Our philosophy and culture is to reward and invest in an employee for their hard work and contributions. Expectations and growth are discussed regularly with managers and it is their job to provide resources, direction and expectations. If expectations are ever not as clear as they should be, they will always be clarified when asked. If there are concerns with their manager, these concerns can be discussed with that manager directly or through other outlets provided by WebstaurantStore.
2.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Without some of the coworkers there, that place would fall apart. The starting wage is ok for the area. If you'd like fork lift experience, this is the place. If you liked High School drama, you'll love it here. Huge stress relief when you leave the place.

Cons

Management is young, incompetent and don't like anyone who comes on and isn't a "yes man". They've been telling everyone that their on path to leadership and management positions that just started, as an attempt to hold on to any employee. For a warehouse, this place has a really high turnover rate. If you get on managements bad side, doesn't matter how good a worker you are. You get labeled as a problem and they will do anything in their power to either fire you or make your life miserable. They fill good employees with delusions that they're gonna get promoted or get more money. Really all they're doing is getting you to handle more responsibilities without earning a title. Management is constantly talking bad about their employees to their other employees whom they trust in their "inner circle." They'll even share information of other employees that should be kept confidential. There's a constant double standard between shifts, no shift actually works on the problems with each other. They just throw emails around complaining but never actually come up with solutions. This place doesn't promote competition or one upping each other in order to increase productivity. This place is a pit of despair and will never change, despite their claims that they are.

1.0
Apr 3, 2016

Follow The Real (Bad) Reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had somewhere to go for 8 hours a day so that was always a pro I guess you could say .

Cons

Well being told the only thing I ever did that was good enough was cleaning even though I did the same amount of work and quality as everyone else around me I guess you could say I wasn't accepted by management since a buddy told me that quite a few of those same people work there.

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WebstaurantStore Response
10y
Thank you for your response! Our managers give employees periodic reviews to discuss what areas you excel in and which you need improvement on.
Viewing 34 - 36 of 519 Reviews

Glassdoor has 566 WebstaurantStore reviews submitted anonymously by WebstaurantStore employees. Read employee reviews and ratings on Glassdoor to decide if WebstaurantStore is right for you.