Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 60 reviews)); "Allows remote work and has a great culture." ((in 48 reviews)); "Great benefits (Healthcare is very affordable)" ((in 38 reviews)); "Friendly people up and down the ranks" ((in 27 reviews)); "Some coworkers were great (not all)." ((in 21 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 13 reviews)); "No room to grow because of so much favoritism!!!" ((in 12 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "Upper management is horrible." ((in 8 reviews)); "Communication is awful even though they claim it's their number one focus." ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(518 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

5.0

Oct 21, 2015

Distribution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have a very clean work environment and atmosphere. You will work hard, but they will take care of you in the end. Best employer I have worked for in the area.

Cons

Fast-paced. This job may not be for those who don't like moving all day. Busy days can be stressful at times, but you are compensated for your hard work.

WebstaurantStore Response

10y

Thank you for taking the time to share this with us! We are glad to hear you are enjoying your work with us, and appreciate your suggestions for management. Thanks for being a part of our Cumberland team!

5.0

Oct 15, 2015

Best Company I've Ever Worked For

Online marketing specialist

Recommend

CEO approval

Business Outlook

Pros

The culture at WebstaurantStore is unbelievable. You get the opportunity to work with enthusiastic, driven, intelligent individuals who all share in a desire to keep growing the company. You notice the level of talent among the employees as soon as you walk through the doors for the first time. The management team is superb as they expect you do do your job well, but they give you a lot of freedom in your position. Other miscellaneous perks include: -Full workout gym -Carpool program (that allows you to receive lunch for FREE) -Ping pong tables -Volleyball net -Cafeteria stocked with free fruit, cereal dispenser, fountain soda machine, etc. -Stand/Sit desks -Great benefits

Cons

I've spent 5 minutes trying to think of a con for WebstaurantStore and I'm coming up empty.

WebstaurantStore Response

10y

We're glad to hear you enjoyed your time here! Thank you for sharing your thoughts on our office benefits and your advice to management!

3.0

Sep 6, 2015

Customer Solutions

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

The employees are great! Everyone is friendly and team-oriented which makes working in a group fun and rewarding. There are catered lunches almost weekly, training sessions with various vendors (sometimes they bring prizes or free products), and opportunities to work with the corporate chef in the test kitchen.

Cons

This company really focuses on implementing DiSC Profiles into all aspects of its operations. DiSC is certainly helpful in certain situations, but at times it feels as though they are profiling their employees. If you aren't an "I" or a "D", be prepared to work even harder to prove you can hack it in Customer Solutions. Management is young, and some managers lack both training and management experience. The training period used to be 90-days for Customer Solutions, but was condensed into a 60-day period. The trainers are great at what they do, but due to an extremely high turnover rate, new hire groups start approximately two weeks apart, meaning that the previous new hire groups are left to sink or swim throughout the remainder of training. Also, the vacation/sick time and medical benefits could be better.

WebstaurantStore Response

10y

Thank you for providing this insight into your experience. We appreciate you sharing this with us, and are glad to hear you have enjoyed many of the office events!

Viewing 496 - 498 of 518 Reviews

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