Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 62 reviews)); "Allows remote work and has a great culture." ((in 47 reviews)); "The benefits and perks are great." ((in 40 reviews)); "Friendly people up and down the ranks" ((in 25 reviews)); "Some coworkers were great (not all)." ((in 22 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 14 reviews)); "No room to grow because of so much favoritism!!!" ((in 13 reviews)); "Upper management is horrible." ((in 9 reviews)); "Leadership is not always consistent in the messages that they send to their employees." ((in 8 reviews)); "Communication is awful even though they claim it's their number one focus." ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(518 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

3.0

Jun 9, 2026

Pay is decent, but coworkers create cliques

Consolidator

Recommend

CEO approval

Business Outlook

Pros

Somewhat good pay for a small town

Cons

Coworkers Work environment Cliques Work life

WebstaurantStore Response

2w

Thank you for taking the time to share your experience working at WebstaurantStore, especially with pay and the work environment. We are always looking to learn and grow as a company and appreciate your feedback. We have shared it with the appropriate internal contacts.

3.0

Jun 6, 2026

Positive ethos and remote work, but stagnant advancement

Database reliability engineer, sql server

Recommend

CEO approval

Business Outlook

Pros

Overall great company to work for. They have a positive ethos on how and why to do business. Company is privately-owned so less of the shareholder-type pressures. They're true believers in the remote work model, which is nice to see. The internal Wiki systems that Web teams use for knowledge management is extremely useful and impressive and makes the work much easier with a repository of documentation to help. Really good people all around, can't think of a single negative interaction I had with anyone. Culture is highly teamwork-focused and a lot of value is placed on constructive mentorship and intra-team camaraderie. Nobody ever got thrown under the bus or verbally castigated or publicly humiliated if and when mistakes were ever made, which is so much rarer than it should be in corporate America. The firm uses incidents to help everyone learn rather than try and scapegoat and ultimately pick off unfavored team members. Overall, this mostly benevolent people-culture was the primary reason that I really liked working here.

Cons

You will never get an Exceeds Expectations in any area of your performance review apparently. You can quantitatively, measurably exceed management's expectations and you will still never be given that rating. This contributes to the perception that opportunity for internal advancement is very stagnant, particularly when annual salary bumps do not meet cost of living increases. A lot of effort is spent managing incidents in waterfall fashion and project planning for larger efforts ends up never happening. Lots of "yes, it's done" but only occasionally does that mean "yes, it's also well-documented" (the firm's smart use of AI is well-suited to handle the missing parts there).

WebstaurantStore Response

2w

Thanks for taking the time to give such thorough and meaningful feedback! We appreciate hearing how positive your experience has been with our company culture and with your former colleagues. We also are grateful to hear areas of improvement and will share those with the appropriate contacts. If you'd like to share more about your experience, you can reach out to the Employment Support team at employment-support@clarkinc.biz and reference this review.

4.0

Jun 4, 2026

Good pay and PTO, but a horrible environment

Order picker

Recommend

CEO approval

Business Outlook

Pros

Good pay and plenty of pto

Cons

The environment was absolutely horrible

WebstaurantStore Response

2w

We appreciate you taking the time to share your experience working at WebstaurantStore and it's great to hear about your positive experience with our pay and benefits. We would like to hear more about your experience with the work environment. Please send us an email at employment-support@clarkinc.biz.

Viewing 7 - 9 of 518 Reviews

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Marketing Coordinator (Remote)