WebstaurantStore reviews

Where do I start? If you like working for an employer who lies to you about having a work life balance along with a start up culture, then keep on reading. If you enjoy having metrics for everything just so that you can be micro managed at every waking turn as if you’re still in grade school, if you enjoy needing to meet inconsistent metrics that are ever changing yet constantly used to threaten your job security over, or if you enjoy metrics that are impossible to meet altogether, then this is the place for you. If you enjoy being gaslit about perks such as “4 day work weeks” just so you can work 80 hour work weeks / 7 days a week just to meet their goals anyway, then this is the place for you. If you enjoy having your title changed to something far less technical then your actual job entails just so they can knock you back to a junior level and install a multi-tier promotion system that keeps your salary from increasing “too much” in any given year (after 7 years of experience in what you do) and you think that this is a tempting combination when paired with the “impossible metrics” factor, then this is the place for you. If you enjoy team leads and managers that are the equivalent to the “teachers pet” - who overwork themselves and have no lives only to fully expect the same from you, and then frown down on you when you don’t meet those expectations - or if you love managers that project their personal lives onto you by making your life as miserable as theirs, then this is the place for you.

The leadership is not experienced. The "employee centric" culture is false. The expectations for managers is unreasonable for the pay provided to the point that it is just a revolving door of turnover. When I started I was informed I was number 8 within 18 months. My first week the ASM that was to train me transferred departments, the following week the department manager moved into an ops manager role. This left myself and another brand new ASM to try to learn the SOPs, WMS, and overall flow of the day on our own. We eventually did. But the department went from 30+ employees to offload and sort 20+ trucks a day to 12. We went from two clerks, one for scheduling and the other for problem freight and PO control to one required to do both positions. This came with mandatory overtime, constant backlog freight, and a general exhaustion of the staff. This was brought to the attention of higher leadership for over 4 months with no effort to hire and backfill needed spots. Then came the day. The other ASM was fired, The night shift ASM resigned, the nigh shift department manager was put on a final as was myself for not writing employees up for not being able to keep the freight caught up. The clerk was also written up for not being able to do both roles. I expressed that this was an issue brought to their attention and that I wouldn't be writing employees up for a level of work that was unfair to expect. The response I got was "Well either hold them accountable or you will held accountable". So the employee centric culture is just a way to hide the extreme turnover brought about by their solution for management being "write people up so you dont get written up". They call it "great employees only", they lost alot of great employees by this method.