WebstaurantStore reviews

3.3

46% would recommend to a friend

(175 total reviews)
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David Groff

71% approve of CEO

48% positive business outlook

Reviews by job title

175 reviews

Reviews about "Culture"

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3.0
Jan 26, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great benefits (Healthcare is very affordable) - Very relaxed office atmosphere - Catering, free drinks, free snacks - Company owned Gym - The work isn't overly difficult - Great culture - CEO is very down to Earth - So many helpful co-workers

Cons

- Favoritism. Favoritism. Favoritism. This is such a huge con, I need to go into detail: You are explicitly told if you take an hour lunch, make up the hour lunch by shifting when you leave accordingly. I watched as numerous times people would take lunches and still leave at only 8 hours. Further one person would take breaks frequently, going to play darts or play around with people at the office and then complain about how much work they had. They either got me or other team members to do their work often, because their work piled up as a result. A peer of mine once said "There are many people here who steal their paycheck." This isn't an exaggeration. The company shows how much work each employee does on a rotating board that keeps track of this info in real time. I busted my butt for this company. I did 60-70 tickets one month. Another Jr. person did 8 that were all smaller in effort than even 5 of mine that I got through.

5.0
Sep 11, 2019

Unbeatable Culture

Recommend
CEO approval
Business Outlook

Pros

WebstaurantStore has an unbeatable culture that both supports and challenges its employees to be the best they can be. The company offers many perks such as continued training and volunteer opportunities. It's clear that this company cares about the overall well being of everyone. One of my favorite things, aside from the people I work with, is the constant effort to stay ahead of the curve by hearing everyone's ideas and embracing an entrepreneurial mindset. I'm thankful to have found a growing company where I feel valued and a work family that makes coming to work every day really enjoyable.

Cons

You're given a lot of autonomy in the role so if you're someone that prefers a lot of structure or step by step instruction, WebstaurantStore might not be the best fit for you.

1.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The moment I walked out the door.

Cons

I am an experienced professional with over 20 years in logistic and operations roles and I am advising any other intelligent, professional job seekers to avoid working for this company unless you have no other options. The position I applied for, Logistics Specialist, was later changed after I was hired and I discovered that many of the tasks that were advertised on Indeed were not part of the position I accepted. Not only that, but my title also changed to Stock Order Coordinator (3 days later I see they have posted falsely again). When I asked my hiring manager why this took place, he advised me "we change the title to make it more appealing to those external candidates who apply". After coming on board I was subjected to their grade school level training program where myself, and the others in my training group, were constantly spoken to as if we were children incapable of making our own decisions. The "trainers" exuded camp counselor like attitudes and consistently gave you the impress that you were simple-minded and beneath them. As a professional and as an adult I do not believe I have ever been treated more shabbily or rudely as an employee. Current employees at this office barely speak and the impression I was left with was one of a call center like environment where everyone is afraid of losing their jobs or getting noticed. The negative reviews from other employees, even at other locations, is not false or over dramatized. Read those reviews and you will have a perfect understanding of the type of culture and mentality you will be dealing with if you decide to work for this company. I have never been more embarrassed and disgusted for a group of people than those who currently oversee the Tampa office. You have no shame or morals.

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WebstaurantStore Response
7y
Thank you for your feedback. We are sorry to hear about your experience and your impressions while working with our company. Everyone who works in our Customer Solutions and Logistics Departments receives training during their probationary period. The objective of our trainers is to make sure that employees are equipped to ensure that they have an understanding of our systems and processes. During the probation period, our goal is also to provide ongoing feedback and coaching to employees.
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