Weedmaps Senior Client Support Associate reviews

1.7

0% would recommend to a friend

(9 total reviews)

Doug Francis

Not enough data to show CEO approval

Reviews by job title

9 reviews
1.0
Jan 27, 2026

You will get burned

Recommend
CEO approval
Business Outlook

Pros

Competitive pay and decent benefits.

Cons

This company positions itself as a “tech company,” but that couldn’t be further from reality. Leadership lacks vision, experience, and any meaningful strategy. There is no clear roadmap, no long-term planning, and no consistent execution. Unsurprisingly, turnover is extremely high, with people cycling in and out on a near-quarterly basis. The product itself is fundamentally broken, and the company has a poor reputation within the cannabis industry. Many industry professionals do not respect this organization due to unethical behavior and overpromising while underdelivering. That should have been a red flag from the start. Employees who are outspoken, proactive, or who suggest improvements are quickly shut down or labeled as “difficult.” There is little to no respect for people who are genuinely trying to elevate the company, improve processes, or empower teams. Success here seems limited to those who keep their heads down, ask no questions, and avoid challenging leadership. The culture is very much a boys’ club. Friends of the CEO occupy C-suite and leadership roles despite having little to no formal business or operational experience. Decisions are driven by favoritism rather than data, expertise, or best practices. From a sales perspective, transparency is a major issue. Data is routinely hidden or restricted to mask poor performance. Sales reports can disappear without notice, and commission payments are treated as optional rather than earned. Commission checks may be withheld at any time under the guise of “performance incentives,” creating a lack of trust and financial instability for employees. Overall, this is not a place for professionals looking for growth, transparency, or ethical leadership. Anyone considering a role here should proceed with extreme caution.

2.0
Sep 5, 2025

Doesn’t care about employees

Recommend
CEO approval
Business Outlook

Pros

Decent benefits but still high premiums and employee cost. 401k contributions is nice

Cons

Zero communication from leadership on what they want from you, no guidance, no action plan, no structure. Even if you work for them for years they will get rid of you and act like you don’t matter.

3.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are some of the best i've seen

Cons

Constant change. Unclear goals. Industry headwinds

Viewing 1 - 3 of 9 Reviews

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