Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

53% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 41 reviews)); "The people here are great" ((in 23 reviews)); "Good pay and get to work from home" ((in 14 reviews)); "Competitive Salary" ((in 7 reviews)); "Work/life balance is decent." ((in 4 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management; favoritism drives upward mobility" ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 4 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

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WellSense Health Plan

Part of Boston Medical Center

WellSense Health Plan reviews

3.2

53% would recommend to a friend

(57 total reviews)

Ellen Ginman

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 5, 2025

Sincere

Manager

Recommend

CEO approval

Business Outlook

Pros

Remote, generous PTO, schedule, compassion

Cons

low salary, very overworked, limited upward mobility

WellSense Health Plan Response

11mo

We’re glad to know you appreciate the flexibility, generous time off and the compassion that drives our work. It’s a complex time in healthcare, and leadership is working hard to balance shifting demands while doing right by our teams. Your acknowledgment of this means a lot—and your perspective helps guide the improvements we’re striving to make. Thank you for being a valued part of the WellSense team. Your Friends at WellSense

5.0

May 22, 2025

Great Company

Clinical review nurse

Recommend

CEO approval

Business Outlook

Pros

Helps the Community Competitive Salary Great Benefits Diversity

Cons

Organizational Structure can use some improvement Lacks Incentive Programs

WellSense Health Plan Response

Thank you for your kind review and for your continued service over the years. We’re glad to hear you value our mission, benefits and commitment to diversity. Supporting the community is central to our work, and it’s great to know that’s meaningful to you. We also appreciate your note about structure and incentives—this feedback helps guide our ongoing improvements. Thanks for being part of the WellSense team. Your Friends at WellSense

3.0

Mar 17, 2025

Was Let go for THREE points

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very good pay friendly employers great benefits

Cons

Training. There is a lot of information. You have to get an 80 percent each time you have an assessment. You are allowed to have one retake but if you don't get 80 percent or above, they eliminate your employment which is contradicting cause all throughout training, they mention they don't expect us to remember everything, and we have a 'great support system' to help you out. I was let go for having 77/80 percent on my last assessment before going on to the transition team. I was floored. THREE POINTS!

WellSense Health Plan Response

Thank you for sharing your feedback about your experience at WellSense. We appreciate your positive comments about the pay, friendly employers and benefits we offer. Our overall training process and assessments undergo consistent updates to support an ever-changing industry, and we appreciate your insight as we continue to improve how we support our staff’s growth. We wish you the best in your future endeavors. Your Friends at WellSense

Viewing 4 - 6 of 57 Reviews

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Jobs at WellSense Health Plan

Manager of Member and Provider Service

Clinical Auditor I-Nurse

Sr. Provider Relations Consultant

Sr. Provider Relations Consultant

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Sincere

Great Company

Was Let go for THREE points

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