Wellhub reviews

4.2

84% would recommend to a friend

(507 total reviews)
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Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

507 reviews
2.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

-Travel to Brazil -Most coworkers were nice

Cons

-Terrible internal systems / outdated technology -Org focused on wrong things -Many individuals in high-level roles did not have the experience or expertise to be in those roles -Lightyears behind competitors in terms of user experience

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Wellhub Response
3y
Thank you for sharing your thoughts. While we recognize there are always opportunities to improve on the product front and as an organization, we also are proud of the work we are consistently doing in many of these areas. We would like to provide some additional context alongside your perspective. During the past few years we have invested heavily in our new app ecosystem, and we are working diligently to make it available to all clients. User experience is at the front of our minds, and our product team is strategically rolling out features to enhance the ways in which clients, members, and subscribers interact with the product. Our leadership team is composed of individuals with a wide range of professional experiences, both within Gympass and externally in the fitness and tech industries. We operate a structured interview process focused on assessing competencies, for both external and internal candidates, for all levels including leadership. This ensures we bring on top-level leaders with the right skills to drive Gympass forward, and to work collaboratively throughout the organization to set our focus.
3.0
Jul 2, 2021
Recommend
CEO approval
Business Outlook

Pros

got to meet some amazing folks while working there that really believed in the mission of the company.

Cons

- terrible senior management, nepotism 100%. - HR is best described as JOKE, processes are established and then not followed, feedback is seen as a personal attack, think mean girls

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Wellhub Response
4y
Thank you for leaving a review. We appreciate that you could see the mission and hardworking people at Gympass, but are saddened to read your perception of leadership and HR. The idea of nepotism runs counter to everything we stand for at Gympass. We have a well-structured review process with multi-directional feedback, comp bands, and a clear internal promotion/hiring policy to ensure all Gympassers receive equitable opportunities to advance. Our HRBPs work closely with the business leaders and employees to ensure we are operating in a manner consistent with our values and processes. We maintain an anonymous Ombudsman feedback tool to ensure any concerns are fully investigated and appropriate action is taken. We also conduct a quarterly engagement survey to understand how employees are feeling and thinking about their Gympass experience. We know some time has passed since you wrote in with your review, but if there is something specific you would like to discuss about your experience(s) at Gympass, feel free to reach out to careers@gympass.com and we would welcome the opportunity to speak further.
2.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay can be very very high if you are a top performer!! Benefits are pretty good as well, great medical options, paid downtown parking, gympass membership is subsidized, and the work environment can be pretty fun!

Cons

The leadership in the company is very male driven, few women in leadership positions and the ones who are are not treated the same as males at the same level. Relationships between different teams are very tough, employees are encouraged not to communicate with other teams other than over Slack which creates a toxic work environment for everyone. No 401k match, but that is typical of startups The work is pretty dull. Essentially spend the entire day cold calling which is good experience but gets boring very quickly. It doesn't help that our gym partners don't like the fact that programs like Gympass take away from their existing member base. The mission of the company is to defeat inactivity but most of the people utilizing the benefit were already active before they got Gympass. Now they just pay less money and aren't as loyal to the small business gyms they were going to before.

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Wellhub Response
6y
We're sorry to hear that Gympass didn't meet your expectations. We strive to create a diverse and inclusive work environment for all and are proud of the accomplishments we've made in recent months. The addition of more women to our leadership team now brings us to almost an even split of male/female ratio in management. This is something we are continually working on and understand there is always room for improvement. In regards to the work itself, we encourage employees to have open conversations with their managers, whether it be informally or come performance review time to ensure our team members are happy in their role and feeling challenged in the best way possible. We now post all new positions to our internal job board in efforts to further promote internal mobility within the company. We appreciate you taking the time to review. Your feedback helps us to grow and we wish you the best in future pursuits.
Viewing 28 - 30 of 507 Reviews

Glassdoor has 1,581 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.