Wellhub reviews

4.2

85% would recommend to a friend

(507 total reviews)
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Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

507 reviews
2.0
Mar 25, 2019

Lukewarm experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Facilities are great, and many initiatives are also pretty cool.

Cons

Overall, Gympass is not being able to handle its own growth, the way this company operates (at least in some departments) is more suitable for a grocery store than for a company that's based in such a lot of countries. One problem is solved creating three different issues, decisions are taken overnight and, of course, nothing is conveyed so that creates a lot of confusion. There is a huge lack of communication amongst departments and even within each department, thus everyone's performances is always at risk. Teamwork is not as present as it should be, many co-workers prefer to talk to your manager when a mistake is being made instead of letting you know what could be improved, this creates an environment of everlasting confusion that jeopardizes one's performance. Humbleness scarces. Management is poor even though they try, senseless decisions are taken almost on a daily basis, I also noticed that the workforce is still pretty young and this is self-explanatory, employees that aren't expertised enough are promoted to coordination roles. Gympass has a great philosophy, but it neglects as a whole to be coherent with each of its own slogans, such a shame because the idea is great, but the execution is shoddy. I'm curious to know what's the future like for this company.

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Wellhub Response
5y
Thank you for your feedback. We responded previously but want to revisit this to share several new initiatives that have been implemented since receiving your review. We take employee comments very seriously and they all help us to grow and improve. Within the last few months, we implemented a new global decision making and responsibility management process (RASCI) in addition to several new communication channels. These initiatives were necessary as we continue to grow and have resulted in increased communication and awareness across the departments. Building a global organization is tough, but we believe these changes have put us on the right track.
4.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Younger crowd, more 'laxed and open environment (and open door policy).

Cons

Unorganized, very unorganized. And was a little hypocritical of what was said instead of being honest and open about situations. I guess that's the "office" world anywhere

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Wellhub Response
5y
We apologize it's taken us a while to respond to your review! We understand that by being in the startup space, it can often show instances of not being as organized as we'd like to be. We're happy to have made a great deal of progress since your review which include improvements to processes and communication overall. We appreciate you taking the time to share your feedback, it helps us to continue learning as we grow.
1.0
Feb 23, 2019
Recommend
CEO approval
Business Outlook

Pros

They have commuter benefits and it’s dog friendly. So yeah.

Cons

Most local Sales Leadership have never sold at any level. They literally quote books or training that anyone in sales already knows. Zero closing experience. Tons of consultants in place that have never had to prospect, initiate high-level conversations or have soft skills necessary to build relationships to build a company when you are in this phase. Your manager “managing director” will go over your head and offer a free pilot to huge potential customers—guess what? No commission. If you have other viable options, take them.

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Wellhub Response
6y
We appreciate and value your input and apologize for the delayed response, we’ve been working diligently to address the areas of concern expressed. We are sorry to hear you didn't have a great experience while you were with us but we’re happy to share that various adjustments have been made since receiving your feedback. As we've grown, we have expanded our sales leadership team, bringing in individuals with solid industry experience, resulting in a great amount of success partnering with clients. Thanks for your feedback, these insights help us to continue to do better.
Viewing 439 - 441 of 507 Reviews

Glassdoor has 1,581 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.